Product Narrative, Senior Copywriter Jocelyn Eide Product Narrative, Senior Copywriter Jocelyn Eide

SunPower Solar

Home solar isn't just an efficiency story. It's a narrative about beauty, progress, and falling in love with potential.

Renewable Energy 05

SunPower Solar

Product narrative system

Home solar isn't just an efficiency story. In 2016, people wanted proof it worked, so I showed the technology's potential from every angle: the homeowner's, the installer's, and the dealer's.

My role
Senior copywriter (OLIVER, embedded at SunPower): concepts and copy across consumer and dealer channels
Team
In-house creative team: 1 design director, 2 designers, 2 writers, video and web partners
Channels
Interactive home tour · efficiency story · customer videos · installation eBook · dealer look book
Creative Content

An interactive tour let customers explore the system hands-on.

A simple efficiency story showed where and how performance pays off.

Customer and community videos shared installation experiences and results.

An installation eBook set expectations and eased process anxiety.

A glossy dealership look book captured the innovation and potential behind the product.

Results

A white-glove path from first click to install.

One connected story strengthened the dealer-installer network and transformed customers from solar curious to solar owners.

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