Product Launch, Creative Lead Jocelyn Eide Product Launch, Creative Lead Jocelyn Eide

Pivot Performance Turf

TenCate changed the game with a whole new approach to turf: athlete-first design.

Athletic Surfaces 01

Pivot Performance Turf

Product Launch

TenCate changed the game with a whole new approach to turf: athlete-first design, no added PFAS, and unmatched durability. An industry shift like this needed a whole new way to tell the story.

My role
Creative director (copy): naming, brand platform, messaging, and all copy
Team
Creative director (design), 2 designers, 2 writers, 1 video editor
Channels
Naming · identity · web · video · influencers · events · sales materials
Pivot Performance Turf logo on turf
01 · The challenge

Four years of R&D. A turf that plays like no other.

TenCate's turf team built something materially different: a playing surface designed for athletic performance, with no added PFAS, a no-infill system, a longest-in-category warranty, and the closest feel to natural grass out there. The category had always been sold on specs. Pivot needed to be experienced.

02 · The idea

Feel it to believe it.

Instead of leading with specs, we invited B2B buyers into the athlete's experience first, intriguing and inspiring them before providing product education. Pivot's story became the moment new potential takes hold.

03 · What I made

The name

Pivot: simple, ownable, and performance-forward.

The look

An athlete-first identity built around player-surface interactions.

The launch campaign

Ads and messaging framing peak performance backed by real innovation.

The momentum

Video, influencers, the Field Day event, and rapid-response content tied to industry news.

04 · The work
Pivot launch campaign banner
"Grip & Give": the launch line, built on player-surface interactions.
Pivot launch ad
Pivot launch ad
Pivot launch ad
Pivot launch ad

Launch ads: peak performance backed by genuine product innovation.

A cleats-on-the-ground product video.

Influencer post for Pivot
Influencer partnerships
Pivot Field Day event key art
Field Day: the launch event that let buyers feel it for themselves.
Results

A brand TenCate can run with on its own.

Pivot launched with a full sales pipeline behind it and a brand platform TenCate's team now uses to build its own event and marketing assets. By letting B2B buyers feel the surface before explaining it, the story cast them as the athletes, and they wanted to play.

In the press

Coverage across trade and national outlets as installations spread to 30 states and Canada.

Press coverage of Pivot Performance Turf
Read More
Storytelling System, Creative Lead Jocelyn Eide Storytelling System, Creative Lead Jocelyn Eide

Rio Tinto Kennecott

When the scale is enormous and the processes complex, progress can get lost in translation.

Mining & Resources 02

Rio Tinto Kennecott

Sustainability storytelling system

When the scale is enormous and the processes complex, progress can get lost in translation. My job was to turn decades of operational change into plain-language proof the Salt Lake community could trust.

My role
Creative director: storytelling system, messaging, scripts, and all copy
Team
2 designers, 1 writer, 1 video editor, 1 on-site video crew
Channels
Paid and organic social · infographics · on-site video · employee communications · events
Illustrated Kennecott infographic
01 · The challenge

Real progress hidden in complexity.

Kennecott has spent decades changing how it operates, but the work is massive, technical, and mostly out of public view. For the Salt Lake community next door, that progress was easy to miss and hard to trust.

02 · The idea

Plain-language proof.

Instead of one big message, I built a modular storytelling system: short, visual stories tailored to each audience that turn complex remediation work into something people can quickly understand, and share.

03 · What I made

Infographics

Simple illustrations that made the progress, and the practices behind it, easy for everyone to understand.

Social stories

Paid and organic posts built from the same plain-language proof points.

On-site video

Films that showed the progress in action and the ingenuity and engineering behind it.

Employee comms

Screens and newsletters that instilled pride in the workforce for their contributions.

04 · The work
Kennecott community giving infographic
Kennecott smelter infographic

Simple illustrations made the progress and the practices approachable.

Illustrated infographics

Kennecott social post
Kennecott social post
Kennecott social post
Kennecott social post
Kennecott social post
Kennecott social post
Kennecott social post
Kennecott social post

Social stories: one proof point per post, tailored to each audience.

On-site video showed the progress in action and shared the ingenuity and engineering behind it.

Kennecott employee TV screen
Kennecott employee TV screen
Kennecott employee TV screen
Kennecott employee TV screen
Kennecott innovation newsletter
Innovation newsletter (click to see the full issue)

Employee communications instilled pride in the workforce for their contributions.

Results

Progress the community could see, and share.

Modular stories tailored to each audience turned complex remediation work into proof people could quickly understand. Kennecott saw increased positive engagement across its social channels, and a clearer way to show it's a better neighbor.

Read More
Campaign, Creative Lead Jocelyn Eide Campaign, Creative Lead Jocelyn Eide

Green Circle Salons

Beauty waste can actually be beautiful when you make collecting it fun.

Beauty & Sustainability 03

Green Circle
Salons

Endless Possibilities campaign

Beauty waste can actually be beautiful when you make collecting it fun. The trick was getting salon pros to see, and enjoy, their role in the process.

My role
Creative director: campaign concept, messaging, and all copy
Team
1 art director, 1 designer, 1 writer
Channels
Social · email · video · influencers · industry publications
Green Circle Salons campaign carousel

Put the idea in their hands.

01 · The challenge

Recycling felt like one more chore.

Green Circle Salons gives salons a way to keep beauty waste out of landfills, but collecting it adds steps to an already busy day. To grow participation, stylists had to see the program as something they wanted to be part of, not something they had to do.

02 · The idea

Endless possibilities.

Speak to stylists in the language of their craft: transformation. Every bit of salon waste could become something new, and the stylist was the hero who made it happen.

03 · What I made

The platform

Endless Possibilities: beauty waste reimagined as the start of something new.

Launch visuals

Marquee creative that starts the conversation in stylists’ language.

Social

Animated and carousel posts that show the leap from waste to possibility, and how it works.

Recognition

Content that celebrates salons’ wins and turns participation into pride.

04 · The work
Endless Possibilities flower visual
Endless Possibilities bottle visual
Endless Possibilities bike wheel visual

Start the conversation in their language.

Animated social post
Animated social post
Animated social post
Social carousel
Social carousel
Social carousel
Social carousel

Make the leap from waste to possibility.

Carousel showing how salon recycling works

Show how it works.

Green Circle Salons stylist reel

Celebrate their wins.

Stylist and salon recognition turned participation into pride.

Results

25% over the lead-generation goal.

The campaign found its heroes in stylists and spoke to them in the language of their craft: transformation. That turned recycling from a chore into a point of pride, and continues to drive behavior change across the beauty industry.

Read More
Rebrand + Voice, Creative Lead Jocelyn Eide Rebrand + Voice, Creative Lead Jocelyn Eide

Infusion Access Foundation

Easing the burden of serious illness starts with community, resources, and a shared purpose.

Nonprofit Rebrand 04

Infusion Access
Foundation

Rebrand + voice system

Easing the burden of serious illness starts with community, resources, and a shared purpose. The rebrand had to balance empathy with self-empowerment to grow membership and advocacy.

My role
Creative director (copy): rebrand strategy, voice system, messaging, and all copy
Team
Creative director (design)
Channels
Brand identity · voice guide · print · social · website
IAF illustrated character set

When you’re fighting uphill for your health, it’s hard to do it alone.

01 · The challenge

A community that needed a louder, warmer voice.

For patients and caregivers living with serious illness, the day-to-day can be isolating, and access to treatment can feel out of their control. IAF needed a brand that met people with empathy, then gave them the confidence to join in and speak up.

02 · The idea

Stronger together.

I built the rebrand around a simple truth: the fight is easier with people who understand the stakes. The voice is equal parts welcoming, empathetic, and strong, so it can comfort a new member and rally an advocate in the same breath.

03 · What I made

Rebrand strategy

A positioning that balances empathy with self-empowerment.

Voice system

A voice guide that keeps every message welcoming, empathetic, and strong.

Print

A member newsletter that shares resources and community stories.

Social and web

Content that gives patients and caregivers a reason to show up for each other.

04 · The work
IAF brand creative

It’s easier to move forward with people who understand the stakes.

IAF brand creative
IAF brand creative
IAF brand creative

With community that reduces isolation. And resources that reduce friction.

IAF newsletter spread
IAF newsletter spread

With a shared voice strong enough to protect access to essential treatment.

IAF social post

Together, the fight becomes easier to navigate and win.

Results

A community that grew stronger together.

A voice that’s equal parts welcoming, empathetic, and strong gave patients and caregivers a reason to share their stories and show up for each other. IAF saw growth in social followers, engagement, and advocacy across its community.

Read More
Product Narrative, Senior Copywriter Jocelyn Eide Product Narrative, Senior Copywriter Jocelyn Eide

SunPower Solar

Home solar isn't just an efficiency story. It's a narrative about beauty, progress, and falling in love with potential.

Renewable Energy 05

SunPower Solar

Product narrative system

Home solar isn't just an efficiency story. In 2016, people wanted proof it worked, so I showed the technology's potential from every angle: the homeowner's, the installer's, and the dealer's.

My role
Senior copywriter (OLIVER, embedded at SunPower): concepts and copy across consumer and dealer channels
Team
In-house creative team: Creative Director (design), 2 designers, 2 writers, video and web partners
Channels
Interactive home tour · efficiency story · customer videos · installation eBook · dealer look book
SunPower dealer look book spread
01 · The challenge

People wanted proof, not promises.

In 2016, going solar still felt like a leap of faith for most homeowners. They wanted guarantees that the technology would pay off on their own roof, and SunPower's dealers needed a story that could carry a customer from first curiosity all the way to install.

02 · The idea

Show it from every angle.

Instead of leaning on a single efficiency claim, I built one connected narrative that shows the technology's potential through the eyes of the homeowner, the installer, and the dealer, so every question had an answer at the moment it came up.

03 · What I made

Interactive home tour

A hands-on way for customers to explore the system.

Efficiency story

A simple explainer showing where and how performance pays off.

Customer videos

Real installation experiences and results, told by homeowners and communities.

eBook and look book

An installation guide that eased process anxiety, and a dealer look book that captured the innovation behind the product.

04 · The work
SunPower interactive home tour screen
SunPower interactive home tour screen
SunPower interactive home tour screen
SunPower interactive home tour screen

An interactive tour let customers explore the system hands-on.

Video: a simple efficiency story showed where and how performance pays off, and customer and community videos shared installation experiences and results.

SunPower installation eBook page
SunPower installation eBook page
SunPower installation eBook page
SunPower installation eBook page

An installation eBook set expectations and eased process anxiety.

SunPower dealer look book spread
SunPower dealer look book spread

A glossy look book captured the innovation and potential behind the product.

Dealer look book

Results

A white-glove path from first click to install.

One connected story strengthened the dealer-installer network and transformed customers from solar curious to solar owners.

Read More

3M - Enterprise

Refreshing a global enterprise brand after 30 years takes a village.

Global Brand Voice 06

3M

Enterprise brand voice rollout

In 2015, 3M launched its first rebrand in 30 years, across 87 countries and roughly 60,000 products. Embedded with the brand team, I turned the new strategy into messaging divisions could actually use.

My role
Copy and content writer (embedded at 3M): brand messaging and content across divisions
Team
3M brand & PR team, division marketing leads, agency partners
Channels
Brand messaging · product launches · trade publications · thought leadership · internal comms
3M brand brochure spread
01 · The challenge

A new brand strategy, 87 countries, and roughly 60,000 products.

The strategy was set at the top. The hard part was making it usable: turning big brand ideas into language that division marketers, product teams, and PR could pick up and apply to their own work, without losing the thread that tied it all together.

02 · The idea

Science. Applied to Life.

The new platform put people at the center of the science. My job was to carry that idea into every division's language: grounding complex innovation in real outcomes, and celebrating the work employees bring into the world.

03 · What I made

Brand messaging

Language that reframed 3M's mission around bettering people's lives.

Employee stories

Pieces that honored employee contributions and rallied them to a new mission.

Product brochures

Launch materials that made complex innovation easier to understand.

Thought leadership

Content that made 3M's expertise easier to share, internally and externally.

04 · The work
3M brand brochure

3M reframed its mission around bettering people’s lives.

3M brochure page
3M brochure page
3M brochure page
3M brochure page

It took a macro view of the micro components behind everyday technology.

3M product brochure page
3M product brochure page
3M product brochure page

It rooted unseen innovation in daily outcomes.

3M thought leadership piece
3M thought leadership piece
3M thought leadership piece
3M thought leadership piece

It made thought leadership accessible and engaging.

And it brought the value of the small, often invisible components that power modern life into clearer view.

Results

The leader in performance and safety, redesigned for a new era.

The rebrand gave a fresh perspective to 3M's work and legacy market identity. It unified a vast global operation with one voice for science in service of real lives: division by division, product by product.

Read More