Jocelyn Eide Jocelyn Eide

RioTinto

When you inherit a legacy reputation, progress has to be provable.

Mining & Resources 01

RioTinto

Sustainability storytelling system

When you inherit a legacy reputation, progress has to be provable.

Rio Tinto acquired Kennecott in 1989, inheriting decades of antiquated practices and the impacts that came with them. Over time, real operational changes happened. Our job was to translate that work into plain-language proof the Salt Lake community could absorb quickly—and trust.

Creative Content

Illustrated infographics made complex programs easy to understand and share.

On-site video made the progress real, showing the ingenuity and engineering behind it.

Employee communications helped workers see the impact of their contributions.

Altogether it enabled Kennecott to communicate its work to be a better neighbor.

Story System

A modular story system made a big, technical narrative easier to trust. Kennecott’s story was too large for a single “brand film” or a one-page explainer. The work required editorial planning and modularity: mapping the larger narrative, breaking it into clear topics, pairing each topic with a specific proof point, and matching the format to the message. The result was a repeatable system—infographics for clarity, video for progress in action, social for continuity—that helped Kennecott communicate real progress not broad claims.

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Jocelyn Eide Jocelyn Eide

Pivot Performance Turf

Expressing the ingenuity and energy of a category shift.

Athletic Surfaces 02

Pivot Performance Turf

Product Launch

Expressing the ingenuity and energy of a category shift.

After four years of R&D and 50+ iterations, TenCate’s turf team built something materially different: no added PFAS, a no-infill system, a longest-in-category warranty, and a feel closer to natural grass. The challenge wasn’t making noise—it was making the difference legible to buyers who already thought they’d “seen turf.”

Creative Content

We started with the right name: simple, ownable, and performance-forward.

We made the product difference visible through craft: macro imagery and clear product storytelling.

We framed the story athlete-first: performance and feel, not industry jargon.

We kept momentum up as adoption grew: video, influencers, events, and rapid-response content tied to industry news.

Story System

From day one, the work was built as a scalable system, not a single campaign: a clear claim, a repeatable proof structure, and a toolkit teams could use across channels. Early assets established identity and credibility; next-wave creative deepened the athlete-first angle; ongoing marketing enabled fast iteration—supporting rapid growth while keeping the brand coherent.

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Jocelyn Eide Jocelyn Eide

Green Circle Salons

Shifting perspectives from beauty waste to a valuable (and fun) resource.

Beauty & Sustainability 03

Green Circle
Salons

Endless Possibilities campaign

Shifting perspectives from beauty waste to a valuable (and fun) resource.

Green Circle recovers beauty waste and diverts it into recycling streams. The service worked, but the message wasn't landing with salon owners and stylists. The breakthrough was treating waste as creative potential.

Creative Content

Start the conversation in their language.

Make the leap from waste to possibility.

Put the idea in their hands.

Show how it works.

Celebrate their wins.

Story System

We built a campaign system that carried one story across paid and organic social, influencer collaboration, and industry placements. Social content established the why (impact and identity), while the landing page delivered the how (service explanation) alongside lead capture. The result: we surpassed our lead-gen KPI and built a pipeline of beauty professionals by turning sustainability into an identity-forward narrative people wanted to join.

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Jocelyn Eide Jocelyn Eide

Infusion Access Foundation

A strong identity for a mission that deserves empathy, support and access.

Nonprofit Rebrand 04

Infusion Access
Foundation

Rebrand + voice system

A refreshed identity for a community that deserves empathy, support and access.

IAF supports people who rely on infusion therapy—patients and caregivers living with ongoing logistical and emotional strain. They brought us in to reimagine how the organization presents itself so it could do its work better: build community, reduce friction, and speak with enough credibility to influence partners, stakeholders, and policymakers. The rebrand needed warmth without softness.

Creative Content

When you’re fighting uphill for your health, it’s hard to do it alone.

It’s easier to move forward with people who understand the stakes.

With community that reduces isolation. And resources that reduce friction.

With a shared voice strong enough to protect access to essential treatment.

Together, the fight becomes easier to navigate and win.

Story System

We built the rebrand on two requirements: empathy for people living the experience, and credibility with the people positioned to change outcomes. The voice and visual system were designed to steady an overwhelmed audience—clear language, restrained tone, and a sense of understanding without sentimentality. The result was a sharper articulation of IAF’s purpose, stronger community-building messaging, and a narrative foundation that can scale from patient support to stakeholder and policymaker influence.

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Jocelyn Eide Jocelyn Eide

SunPower Solar

Supporting a complex decision journey.

Renewable Energy 05

SunPower Solar

Product narrative system

Supporting a complex decision journey.

Solar is a major home purchase—and SunPower is often the premium option. The journey had to anticipate hesitation (cost, installation uncertainty, performance, long-term value) and reduce friction early. The good news: we had proof. SunPower’s technology, aesthetics, and warranty gave us clear advantages to translate into confidence-building content that supported sales.

Creative Content

An interactive tour let customers explore the system hands-on.

A simple efficiency story showed where and how performance pays off.

Customer and community videos shared installation experiences and results.

An installation eBook set expectations and eased process anxiety.

A glossy dealership look book captured the innovation and potential behind the product.

Story System

The narrative evolved with market needs—from premium residential considerations to broader applications, including large-scale commercial installations. We built a modular, educational content system that stayed consistent across formats and regions while adapting to what customers needed to decide.

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Jocelyn Eide Jocelyn Eide

3M - Enterprise

Uniting a global giant under one voice and purpose.

Global Brand Voice 06

3M

Enterprise brand voice rollout

Uniting a global giant under one voice and purpose.

In 2015, 3M launched its first rebrand in 30 years. With operations in 87 countries, 93,000 employees, and roughly 60,000 products, the rollout was massive. I worked to translate the new brand strategy into usable messaging keeping the story anchored to 3M’s evolved vision: science in service of real lives.

Creative Content

3M’s new brand reframed its mission around bettering people’s lives.

It celebrated the work employees bring into the world—seen and unseen.

It made complex innovation easier to understand by grounding it in real outcomes.

It made 3M’s thought leadership easier to share, internally and externally.

And it brought the value of the small, often invisible components that power modern life into clearer view.

Story System

The rebrand needed more than a headline—it needed a repeatable narrative system. We built a message hierarchy and voice guidance that could travel across internal and external communications, then translated it into modular content teams could reuse: clear themes, proof points, and a consistent tone that made technical work feel human without losing accuracy. The result was a scalable framework that kept the brand coherent across divisions while making it easier for marketing, PR, advertising, and employee communications to tell the same story with clarity.

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